Privacy Policy Monosurveys.com

Privacy Policy

Introduction.

Welcome, this is the Privacy Police and Data Notice applicable for our website www.monosurveys.com, encompassing its sub-domains and its mobile optimized versions.  We also recommend you to read our Terms, along with any and all of our rules, guidelines and ancillary policies (if any), all included herein by reference.

This Policy applies to our Site, its web pages and any website that references this Policy, along with any of Liidimedia OY’s operated websites and platforms, as well as any data we may collect across partnered and unaffiliated websites.

This Policy also applies to PI collected through the mobile version of our Site, independently of the mobile operative system, mobile device or browser you use to access it.

Definitions.

The following defined terms will be used in this Policy, whether they are used in the singular or plural form, or in the masculine or feminine form.

Privacy Policy shall be referred to as the                                                “Policy”

Liidimedia OY shall be referred to as                                                                          “Monosurveys” and “our”,us” or “we”.

www.monosurveys.com shall be referred to as the                                  “Site”

A visitor or end user of our Site is referred to as                                    “you”,your(s)” or “yourself”.

Personally Identifiable Information shall be referred to as                     “PI”

Terms and Conditions of Service shall be referred to as the                   “Terms”

In adittion, the terms “collect”, “process”, “treat”, “use”, “share”, “disclose”, “divulge” and analogous words shall be refer to your PI and other data collected from our visitors and end users.

User Agreement & Registration.

As a user of our Site, and in accordance with Article 6 (1) (a) GDPR, you will be asked to agree to this Policy by clicking on the “I Agree” checkbox on the registration form or box or other similar means.  Through that action, you thereby acknowledge and agree to the terms of this Policy, which is and constitutes a legal, binding agreement between you and Monosurveys.

Overall, this Policy is freely available for your review prior to registration, and if you do not agree to its terms, your remedy shall consist of not registering an account, and exiting the web tab though which you visited our Site.

The Monosurveys team does every possible effort to keep your trust; and thus we adhere to these general privacy principles, in order to defend your privacy:

  • Monosurveys does not rent or sell your PI.
  • Monosurveys does not divulge your contact information to third parties or other users without your consent.
  • Any PI that you give to Monosurveys will be protected by industry standard technology and codes of ethics.

For purposes of this Policy, the Site shall be the initial point of contact between you and Monosurveys, and will serve as the point of collection of any personal data you may provide us.

We constantly try to develop our user experience, and continuously work in order to:

  • notify you concerning the ways in which your personal information may be utilized and shared (overseas included);
  • preserve the security and protection of your personal details; and/or
  • enforce the accessibility of your personal information in order for you to exercise your right of correction of said information.

Accordingly, by registering with us and/or otherwise using our products and services, you consent to the collection, transfer, processing, storage, and disclosure of your PI as described in this Policy.

Services Offered.

Monosurveys provides, operates and manages a platform which offers its users the opportunity to participate in surveys on the web.  Users can register in our Site and they can provide certain personal information, which will be processed and anonymized by our platform, in order to match the anonymized results with our market research companies.  If there is a match, the user will be able to click on the invitation URL link for the survey.

If selected, users may fill the questionnaires on the link and then answer the survey.  When users answer to the surveys they earn a monetary amount, to be indicated by us from time to time. When users reach the minimum payout amounts (to be indicated by us from time to time) they can withdraw their funds to a third party payment processing platform (e.g. PayPal), or redeem their balance on a gift card.

The surveys, the payment processing platforms and the gift card systems are all provided by third party platforms, which have their own privacy policies and terms of use.  Please take a look at them before answering any survey.  We make a point that their privacy policies and terms of use will be the ones to rule over their service provision, and not the ones of Monosurveys.

We may offer additional functionalities through the Site, as indicated from time to time.  All of the aforementioned services provided by Monosurveys via the Site will be collectively referred to as the “Services”.

Collection of Personal Information.

Personal Information. Includes information that can be used to personally identify an individual person, such as: (e.g. phone number, name (first and last), personal profile picture, email address, phone number).  Accordingly, you hereby represent and warrant to Monosurveys that you have the necessary rights and authorizations required for the disclosure of any and all PI. Personal Information collected will include, but will not be limited to:
Name and SurnameEmail (username)Phone number
GenderFull addressCity, Country
Date of birthOccupation statusEducation level
IP addressOpt-in timeOccupation
EducationHousehold incomeSmoking and tobacco use
Automobile owned/usedConsumer electronics ownedMedia choices
Healthcare coverageTravel plansEthnicity, parents, children
Hobbies and InterestsFood, beverages preferencesComputer & video games
Non-Personal Information. Includes information that cannot be used to personally identify an individual person, such as anonymous usage data, general demographic information that we may collect, such as number of clicks, platform types, preferences you submit and preferences that are generated based on the data you submit.
Personal Information Collected via Third Party Tools. Such as aggregate user statistics, analytics, demographic information, and web site usage information.  As our user, you will generally be able to control and select the amount and type of PI you may disclose to us.
Personal Information Collected via Social Media Integration. We may allow our users to use single sign on authentication services such as those provided by Facebook, Google and others (if available).  Henceforth, the Site might provide an option of using your social media credentials and, thus, by such action, we will collect your PI as given by such third party platforms, but never more than the PI these platforms disclose.  Collected PI from such third parties will include, but will not be limited to, friend lists, email, image gallery, likes and other information.  If you close your social media account, or if you deauthorize our access, your access to our Site may be suspended.  For more information, please read the terms and policies of such third party platforms.
Technical Information Collected via the Site. As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.
Internet Protocol (IP) addresses.  An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer).  We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.
Cookies. A “cookie” is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.  “Session cookies” are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information.  This Site uses session cookies.
Persistent Cookies. Are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences.  This Site uses persistent cookies.
Internet tags. Also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs, they are smaller than cookies and tell the Site´s server information such as the IP address and browser type related to the visitor’s computer.  This Site uses Internet tags.
Navigational data. Also known as “log files,” “server logs”, “clickstream” data and “Internet Tags”, they are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors.

Purpose of PI Collection.

We will store your PI for the purposes of managing your collaboration with other users and clients, improve your user experience, send newsletters and contact you about inquiries for our services.  Overall, we use the collected PI to provide and improve our services.  Accordingly, we will generally collect, use and disclose your PI to:

  • Provide, operate, maintain, improve, and promote our platform and our products and services.
  • Verify your e-mail address and other notices.
  • Contact you, enable you to participate on panels, sweepstakes and to respond any messages sent to us.
  • Update user data records, gather profiling information and validate our information.
  • Develop, research, process, safeguard and improve our services.
  • Conduct research, analysis, and offer the surveys.
  • Manage our incentives programs.
  • Detect and prevent violation of our policies and terms of use.
  • Offer other promotions, newsletters, send service related announcements and contact you about inquiries for our products and services.
  • Investigate and prevent unauthorized access to our services, and other suspicious activities.
  • Monitor and analyze trends, usage, and activities in connection with our products and services and for marketing or advertising purposes.
  • To respond duly authorized information requests by governmental authorities and law enforcement.

Monosurveys will keep any collected PI only as long as it is necessary, with regard to the purpose of its processing.  This means that PI collected and processed for marketing and commercial purposes will be stored for at least six (6) months thereafter.

Upon the case of PI which is stored by our sub-processors, the data will be stored on their secure servers as indicated on their respective privacy policies from time to time.

If you do not wish to disclose any or part of your PI to us, you may still be able to use some of the functionalities of our Site, though we will not be able to guarantee that you will be able to enjoy them at their fullest if you elect not to disclose it to us.

Disclosure of Personal Information.

Disclosure to Affiliates and Partners. In accordance with Article 6 (1) (b) GDPR, as it is necessary for the purposes of pursuing our legitimate interests or the legitimate interests of third parties, we may disclose your PI to our affiliates and business partners worldwide that agree to treat it in accordance with this Policy.  In addition, we may disclose your PI information to contractors we use to support our business (e.g. cloud services, software as a service, infrastructure as a service, technical support), as long as there is no reason to assume it may be any overriding interest in the PI data not being disclosed which is worthy of protection.
Disclosure to Business Successors. In accordance with Article 6 (1) (f) GDPR, if our business is sold or merges in whole or in part with another business that would become responsible for providing the Site to you, we retain the right to transfer your PI to the new business.  The new business would retain the right to use your PI according to the terms of this Policy as well as to any changes to this privacy notice as instituted by the new business.  We will also retain the right to transfer your PI if our company files for bankruptcy and some or all of our assets are sold to another individual or business.
Disclosure to Third Party PI Processors. In accordance with Article 6 (1) (b) GDPR, in order to provide our services, we use third-party platforms and tools, such as those provided by PayPal, Stripe, Google and Amazon, among other providers.  Please be aware that such platforms are governed by their own terms, policies and personal data collection practices and policies.  Accordingly, by acknowledging your consent to this Policy, you are also acknowledging the applicable terms and conditions of such third party platforms, which provide functionalities that include aggregated statistics.  Upon the case of any discrepancy or conflict among this Policy and the terms of them, the terms of the latter entities will govern. We will keep a list of any sub-processors that will be involved in the processing of your PI due to the provision of our service and will inform you of any intended material changes concerning the addition or replacement of sub-processors before such changes are effective, thereby giving you the opportunity to object to such changes.
Lawful Disclosure. In accordance with Article 6 (1) (c) GDPR, if we, or our affiliates, clients, contractors, licensors, officers, agents and/or representatives, reserve the right to allow access to any ofyour PI when we think it is reasonably important or when you violate the terms mentioned in this policy.  Hereafter, we will have the right to disclose any or all gathered PI and/or data, when the following circumstances arise: (i) if necessary under an applicable law; (ii) in reply to a legal demand  or subpoena from an agency of the law; (iii) to protect ourselves and our affiliates from any legal third party claims and procedures that may be brought to us (inclusive of takedown notices); and/or (iv) to prevent or cause cessation of any undertakings that may be construed by us as having the ability to be or cause a predicament or hazard to us.

Commercial Message Communications Authorization.

Occasionally, we will ask you for express permission and approval to receive electronic messages in electronic format which are then sent to an electronic address and that contains a message asking recipients to participate in commercial activities such as newsletters, purchase of products, services and invitations to participate in surveys.

We will send you service-related announcements on occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our services, we might send you an email.  Generally, you may not opt-out of these communications, which are neither commercial nor promotional in nature.

In accordance with Article 21 GDPR you have the right to object to the processing of your personal data if grounds for this objection is to direct marketing.  Henceforth, if you no longer wish to receive email update and other commercial communications and messages, you may opt-out of receiving them by following the instructions included in each update or communication.

Cookie Policy.

Periodically, we may place what are known as ‘cookies’ inside your device for the purpose of tracking and collecting data in regard to your utilization of our Site and our Services.  These files are small texts that our site transfers to your device, and which allow us to recognize you and obtain certain data.  By agreeing to accept our use of cookies, you are giving us, and the third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer:

  • Necessary Cookies.  These cookies are necessary for proper functioning of the Site, such as displaying content, logging in, validating your session, responding to your request for services, and other functions.  Most web browsers can be set to disable the use of cookies.  However, if you disable these cookies, you may not be able to access features on our website correctly or at all.
  • Functional Cookies.  These cookies enable the Site to remember a user’s choices – such as their language, user name, and other personal choices – while using the Site.  They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the Site.
  • Session Cookies.  These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website.  Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page.  Session cookies expire after a browser session; thus, they are not stored long term.
  • Persistent Cookies.  These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a website (or, in some cases, across different sites) to be remembered.  Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.
  • keyingress_p
  • _session_id
  • cint_forms_identity
  • cint_session_id
  • CintRespondent

We may also collect and use the data contained in log files, which may include your IP address, your ISP, the browser you used to visit our platform, the time you visited our platform and which sections you visited.

When you access our platform via a mobile device, we may use your mobile device ID (i.e. the unique identifier assigned to a mobile device by the manufacturer) and/or Advertising ID (for Apple iOS 6 and later) instead of cookies in order to recognize you and track displayed web pages, along with their performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.  If you wish so, you can easily disable cookies on your web browsing software by following the step-by-step guides located at www.allaboutcookies.org and at www.youronlinechoices.com.

Advertising, Opt-out Choice.

From time to time, we may use Google Analytics, Ad Words, Double Click and/or Ad Sense tracking codes, and other third-party software tools (such as remarketing codes) in order to collect information and marketing analytics about the manner in which you browse our platform and services.

The served ads will be targeted based on your previous browsing history, and may include retargeting codes.  For example, third-party vendors may show you Monosurveys’ ads on certain websites across the Internet, even after you leave our platform.  The collected information is anonymized, meaning it cannot be tracked back to individuals.  Using such tools, we learn how to optimize, and serve ads based on a user’s past visits, providing you with a better user experience.

Our third-party vendors may use cookies and beacons to track your Internet browsing in order to serve you ads based on what they or us believe to be of interest according to your browsing activities and consumer preferences.  Henceforth, by using our services, along with our platform and websites, you hereby consent to such disclosure, treatment and storage of PI.  In order to enforce and uphold your right to privacy, you will always have the option to elect not to receive this type of advertising from us or third parties.

We do not currently offer “do-not-track” or similar mechanisms.  Unlike cookies, device IDs cannot be deleted, but you can select to reset your Advertising IDs in the “Settings” section of your mobile device, among other.

You can learn more about how to opt-out by browsing Google’s opting-out and privacy pages located at www.google.com, or the Network Advertising Initiative website located at www.networkadvertising.org.

Third Party Tools and PI Processors.

In order to provide our services, we use third-party platforms and tools, such as those provided by PayPal, Google and Facebook, among other providers.  Please be aware that such platforms are governed by their own terms, policies and personal data collection practices and policies.  Accordingly, by acknowledging your consent to this Policy, you are also acknowledging the applicable terms and conditions of such third party platforms, which provide functionalities that include aggregated statistics.  Upon the case of any discrepancy or conflict among this Policy and the terms of them, the terms of the latter entities will govern.

Our Site may present our commercial partner’s hyperlinks as well as those of other third parties.  Once you have used these links to leave our Site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

We will keep a list of any sub-processors that will be involved in the processing of your PI due to the provision of our service and will inform you of any intended material changes concerning the addition or replacement of sub-processors before such changes are effective, thereby giving you the opportunity to object to such changes.

Security of Collected Information.

Our servers are located in ISO 27001 certified high-performance data centers in Germany.  PI and other data are not transferred to third countries at any time.  The security of your PI is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.  While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

You can be assured that personal information collected through the Site is secure and is maintained in a manner consistent with current industry standards.  The importance of security for all personal information associated with our subscribers is of utmost concern to us.  Your personal information is protected in several ways.  We protect inputted information by undertaking the reasonable technical and administrative security measures (e.g. firewalls, data encryption, physical & administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorized access, disclosure, and alteration.

Your personal information resides on a secure server that only selected employees and contractors have access to via password. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions.  They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with encryption systems.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements and implement additional generally accepted industry standards.

Service eligibility.

You must at least be eighteen (18) years of age or older to use our services, no exceptions.  Monosurveys does not knowingly collect any kind of information from persons under the age of thirteen (13).  If we learn or have reason to suspect that any data appertains to persons under the age of thirteen (13), we will freeze and/or delete such data and PI without prior notice and without responsibility.

GDPR Notice and your Rights as Data Subject.

For the purposes of the GDPR, in the European Union, Liidimedia OY is a “data controller” of the PI you provide to us for the primary purposes of providing you with our services.

For our European Union customers and users, by clicking the “I Accept” button or otherwise accepting the terms and conditions of our services through a clickable action or similar action, you hereby acknowledge, agree and unequivocally consent to the collection, process, management, treatment, transfer and authorized of your PI by Liidimedia OY, its affiliates and authorized third parties.

The section below covers the certain situations that you, as data subject, and we as a data controller, are most likely to see, but you should also carefully review the full list of data subject rights here: https://gdpr-info.eu/chapter-3/.  You retain the right to access, amend, correct or delete your PI where it is inaccurate at any time.  To do so, please contact info@monosurveys.com.

  • Right to be Forgotten:  You can request us to be “forgotten”; that is, to have your entire PI removed from our service.  If we are asked to do this, in accordance with Article 17 GDPR we will remove any PI you we collected from you as requester.  We will also need to contact any third parties that process your PI on our behalf, such as our cloud service providers.  To ensure that any personal data in Monosurveys’ possession can be removed in a timely manner, you can relay any request to be “forgotten” to us by submitting a request.
  • Right to Data Portability:  Under the GDPR, in accordance with Article 20 GDPR our users located in the EU may request Monosurveys to send them any PI in our possession.  In this case, we will provide you with any PI that you have in a commonly used, machine-readable format.
  • Right to Data Access:  As a data subject, in accordance with Article 15 GDPR you can ask Monosurveys to confirm how and where your PI is being stored and processed.  You also have the right to know how such that data is shared with third parties by us.
  • Right to Data Rectification:  As data subject, in accordance with Article 16 GDPR you have the right to obtain from Monosurveys, without undue delay, the rectification of inaccurate PI concerning you.
  • Right to be Informed:  You have the right to be informed about the PI we collect from you, and how we process it.  
  • Right to Withdraw Consent.  In accordance with Article 7 (3) GDPR, you have the right to withdraw your consent given to us at any time.
  • Right to Object: In accordance with Article 18 GDPR you have the right to object to us processing your PI for the following reasons:
  • Processing was not based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
  • Direct marketing (including profiling);
  • Processing for purposes of scientific/historical research and statistics; and
  • Rights in relation to automated decision-making and profiling.
  • Automated Individual Decision-Making and Profiling:  You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
  • Right to Complain:  You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the GDPR.  In accordance with Article 77 GDPR, if the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

Your privacy request must include, at the least, the following information: (i) your complete name, address and/or e-mail address in order for us to notify you the response to your request; (ii) attached documents establishing your identity; and (iii) a clear and concise description of the PI with regard to which you seek to enforce any of your privacy rights.  If you request rectification, please indicate amendments to be made and attach documentation to back up your request.

Upon receipt of your privacy request, and after due review, we may then edit, deactivate and/or delete your PI from our services within thirty (30) days.  In case of secure databases under our control where deletion is impossible, we will make such information permanently inaccessible.

Notice to California Residents.

Pursuant to the California Consumer Privacy Act of 2018 (the “CCPA”), Monosurveys and its affiliates hereto provide the following notice regarding the categories of PI that we have collected or disclosed within the preceding twelve (12) months about California residents who are not employees, independent contractors, owners, directors, officers, or job applicants of Monosurveys, or emergency contacts or benefits beneficiaries of the foregoing.

Governing Language.

From time to time, this Policy may be translated into other languages for your convenience.  The English language version of each of these documents shall be the version that prevails and governs your use of Site and our products and services.  Upon the case of any conflict between the English language version and any translated version, the English language version will prevail.

Amendments to this Policy.

Periodically, and at the final discretion of ourselves, we may update, change, suspend and/modify or our Site, our services, this Policy and/or our Terms, in whole or in part.  We hereby reserve such right in order to operate our business and protect ourselves.  Your use after any changes indicate your acceptance thereof and we will post a notice regarding such changes on our Site, and may also write an email to you or otherwise notify you.

Contact.

If you have any questions or comments about us, our Site, our Terms and/or this Policy, please contact us at:

myynti@liidimedia.fi

Liidimedia oy, Finlaysoninkuja 3, 33210 Tampere Finland.

Date of last effective update is 1.9. 2020.